TERMS OF USE

By accessing our shop and purchasing products from Velmora Living, you agree to the following terms of use. Please read them carefully before using our services.

1. About the Shop

Velmora Living is an online shop specializing in furniture and home decor, delivering exclusively within Germany.

2. Usage Requirements

To shop in our store, you must:

  • Be at least 18 years old
  • Have a valid delivery address in Germany
  • Provide complete and truthful information when registering and purchasing

3. Products and Prices

  • We strive to keep all product information (photos, descriptions, and prices) current and accurate
  • All prices are stated in Euros (€) and include applicable taxes
  • Velmora Living reserves the right to change prices at any time and without prior notice. The price displayed at the time of purchase applies
  • We assume no liability for typing errors or price errors. In the event of an error, we will contact you before processing the order

4. Orders and Confirmation

After completing an order, you will receive a confirmation email with all order details. The purchase contract is considered concluded once payment has been confirmed.

Velmora Living reserves the right to cancel orders in case of suspected fraud, unavailability of stock, or pricing errors. In these cases, a full refund will be issued.

5. Payment Methods

We accept the following payment methods:

  • Credit card (Visa, Mastercard, and other cards accepted by our platform)

All transactions are securely processed through our payment platform. Velmora Living does not store credit card data.

6. Delivery

Delivery is made exclusively within Germany, according to the deadlines and conditions described in our shipping policy. The delivery period begins with payment confirmation.

7. Returns and Refunds

The conditions for returns and refunds are described in our cancellation and return policy on this website.

8. Limitation of Liability

Velmora Living is not liable for:

  • Indirect or consequential damages arising from the use of our products
  • Delivery delays due to external influences (strikes, weather conditions, transport companies)
  • Incorrect information provided by the customer at the time of purchase

9. Intellectual Property

All content available on this website — including texts, images, logos, and layout — is the exclusive property of Velmora Living and is protected by copyright. Reproduction, distribution, or use without prior written permission is prohibited.

10. Applicable Law

These terms of use are governed by the law of the Federal Republic of Germany. Any disputes will be submitted to the competent court in accordance with applicable German law.

11. Changes to the Terms of Use

Velmora Living may update these terms at any time. Changes will take effect immediately upon publication on this page. Continued use of the shop after a change constitutes acceptance of the new terms.

Contact

For questions, please contact us by email at: kontaktvelmoraliving@gmail.com